Omni-Retail & Service Point of Sale (POS)
A comprehensive, cloud-based retail and repair management platform engineered specifically for the dynamic workflows of modern mobile and electronics stores.
Real-time Business Intelligence
Smart Dashboard
Get a bird's-eye view of your entire service center operations. Track customers, tickets, sales, and inventory at a glance with live metrics...
Why We Built It
Standard retail POS systems often lack the specialized, dual-workflow capabilities required to manage both front-end product sales and back-end device repairs. Recognizing this industry gap, we engineered a proprietary, high-performance POS architecture. This web-based platform unifies complex inventory synchronization, specialized repair ticketing, and high-speed billing into a single, zero-latency ecosystem.
Core Architecture
Key Platform Capabilities
Four pillars of enterprise-grade functionality powering every transaction, ticket, and inventory update.
01
Strict Role-Based Access Control (RBAC)
Features highly customized, secure operational dashboards tailored for specific user tiers—Administrators, Sales Representatives, and Service Technicians. This ensures partitioned, secure access to financial data, sales floors, and repair queues.
02
Integrated Service & Repair Lifecycle
A dedicated technical workflow that allows service technicians to manage device intake, track repair progression in real-time, allocate specific spare parts to tickets, and automate status updates for the customer.
03
Real-Time Inventory Synchronization
Automated, high-speed stock tracking designed to handle complex electronics inventories (devices, spare parts, and accessories). The system provides instant alerts for low inventory and tracks stock movement with absolute precision.
04
High-Speed Billing & Invoicing
A frictionless, intuitive checkout interface optimized for high-volume retail environments. It seamlessly handles dynamic tax calculations, automated receipt generation, warranty tracking, and secure payment processing to eliminate customer wait times.
Real-time Business Intelligence
Smart Dashboard
Get a bird's-eye view of your entire service center operations. Track customers, tickets, sales, and inventory at a glance with live metrics that update in real-time. Quick action shortcuts let you create tickets, process sales, or manage stock in a single click.
Live ticket tracking & status
Today's sales & revenue metrics
Quick action shortcuts
Low stock alerts
Lightning-Fast Billing
Point of Sale
A modern, intuitive POS interface built for speed. Search products by name, SKU, or barcode, apply discounts on the fly, and accept Cash, Card, or UPI payments. Grid and list views let your staff work the way they prefer, with instant invoice printing.
Barcode & SKU search
Cash, Card & UPI payments
Instant discount application
Print invoice on completion
Technician Performance Tracking
Tech Dashboard
Monitor every technician's performance with detailed metrics — assigned tickets, completion rates, average repair times, and revenue generated. Filter by date range, track problem categories and device brands, and visualize daily trends with interactive charts.
Technician ranking & metrics
Problem category analytics
Device brand breakdown
Daily trend visualization
Organized Product Catalog
Brand & Inventory
Manage 45+ mobile and accessory brands with ease. Track product counts per brand, toggle active/inactive status, and search or filter instantly. A clean, paginated interface keeps everything organized even as your catalog grows.
45+ brand management
Product count per brand
Status toggle control
Smart search & filters
Data-Driven Decisions
Reports & Analytics
Eight comprehensive report types covering sales, service tickets, stock, purchases, customers, profit & loss, and GST tax reports. Quick export options for PDF and Excel let you share insights instantly. Monthly metrics give you the pulse of your business.
8 detailed report types
PDF & Excel quick export
Profit & loss analysis
GST tax report ready
Fully Customizable
Site Settings
Configure every aspect of your system — from branding (logos, favicon, tagline) to business details, tax/GST settings, regional preferences, social media links, and appearance themes. A centralized settings panel puts complete control in your hands.
Custom branding & logos
Tax & GST configuration
Regional preferences
Appearance theming
Complete Customer Management
Customers
Manage your entire customer base from a single interface. View customer details, track orders and service tickets, filter by city or state, and quickly add new customers. Export data for marketing or reporting with one click.
Customer directory & search
Order & ticket tracking
City & state filters
One-click data export
Role-Based Access Control
01
Super Admin / Admin
Full system access across all branches. Manage users, settings, reports, and every module.
02
Manager
Stock management, order processing, stock transfers, and inventory oversight within assigned branch.
03
Technician / Staff
Service ticket handling and customer management. Focused interface for day-to-day repairs.
Value Demonstrated
This proprietary POS platform stands as a testament to our ability to build complex, multi-tenant B2B SaaS architectures. It flawlessly bridges the gap between customer-facing retail operations and backend technical service workflows, demonstrating our expertise in full-stack enterprise engineering.
Tech Stack
🌐
Custom Web Architecture
☁️
Cloud Database Sync
🔒
Role-Based Authentication
Proprietary SaaS Platform
Ready to Transform Your Service Business?
Join service centers across India already using NiranPOS to streamline operations and grow revenue.